Windows computers rebooting & related powering on/off issues

Posted by
On April 23, 2021

S&T IT is aware of and working on reported issues for some Windows computers after the auto-install updates from Microsoft that were provided to our campus this past weekend seem to have failed. The failure can look like a computer that is just restarting over and over (aka: rebooting), a blue error screen, or the computer powering back off just after being powered on.

We are actively working on computers that have been reported. At this point in time, some of the investigation is requiring IT technicians to physically take the computer for diagnostics and repair.

All auto-updates to Windows computers have been stopped until a solution is found or provided from Microsoft via the open case we have entered with them regarding this issue.

If you encounter such issues with your S&T IT provided computer, please contact the Help Desk at 573-341-4357.

Please Note: These issues may even be seen on your personal computers at home given the updates were from Microsoft to all customers world-wide. Please reach out to Microsoft Support if you encounter these issues on your personal Windows computer.

Posted by

On April 23, 2021. Posted in Campus Updates