FoxIT License Update

Posted by on June 23, 2022

The temporary license that FoxIT issued us will expire on 6/25.  We have a new license loaded in AppsAnywhere.  Please close out of all of your FoxIT windows and then launch FoxIT from the Cloudpaging player at your earliest convenience. On Friday at 4:00 we will schedule an upgrade that will automatically close out of […]

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Windows updates planned this weekend

Posted by on June 17, 2022

Windows updates will occur this weekend from midnight Friday, June 17, to 6 a.m. Saturday, June 18. Please leave your computer connected to the S&T network and powered on over the weekend.  Save and close any applications running because your computer will reboot during the update.

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S&T IT Newsletter – Summer 2022

Posted by on June 8, 2022

We’re still here! Though the semester may be over, the IT Help desk is still available! If you have a problem with campus technology, reach out to us by email at ithelp@mst.edu, by online chat on our home page, by phone at (573) 341-4357, or in-person at the Curtis Laws Wilson Library, 400 W 14th […]

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UPDATED: IT Help Desk chat unavailable

Posted by on May 25, 2022

UPDATE: May 26, 2022 at 8:25 am:  This issue has been resolved and the chat functionality has been restored. The S&T IT Help Desk is experiencing issues with the chat product used to communicate with campus customers. An update message will be posted here when the chat functionality is restored.

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UPDATE: Cherwell system experiencing degraded performance

Posted by on May 13, 2022

Cherwell ticket system has been restored and is performing normally. Cherwell ticket system is currently experiencing degraded performance. UM IT staff are looking into the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience. We will provide updates here as they are available.

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Windows updates planned this weekend

Posted by on May 13, 2022

Windows updates will occur this weekend from midnight Friday, May 13, to 6 a.m. Saturday, May 14. Please leave your computer connected to the S&T network and powered on over the weekend.  Save and close any applications running because your computer will reboot during the update.

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Leave your computer on over the weekend for updates

Posted by on April 15, 2022

Windows updates are planned between 2 a.m. and 6 a.m. Saturday, April 16. Please leave your computer connected to the S&T network and powered on over the weekend. Save your documents and close all applications because your computer will reboot during the update.

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UPDATED: IT Help Desk phone outage

Posted by on April 12, 2022

UPDATE April 12, 2022 1:05 pm: The IT Help Desk phone line has been restored. The IT Help Desk phone line The IT Help Desk phone line is down. Customers will need to chat, email or visit the Help Desk in person until the phone line is restored. To contact the IT Help Desk, use […]

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UPDATED: Student Google accounts may be unavailable

Posted by on April 6, 2022

UPDATE April 7, 2022 8:21 am: This issue has been resolved. S&T IT is aware of concerns with student Google accounts being unavailable and experiencing problems. Staff are looking into the issue and working to resolve. A Google Service Advisory has also been posted by the UM System Department of IT (DoIT) regarding the issue. […]

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UPDATED: S-drive distributed file system problems

Posted by on April 4, 2022

UPDATE April 4, 2022 3:32pm: Incident has been resolved. One of the distributed file system (dfs) servers where users can store files on the network is encountering problems. You may be unable to access files stored on your S-drive. IT staff are working to correct the situation. An update will be posted here when the […]

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