S&T IT is aware of and working on reported issues for some Windows computers after the auto-install updates from Microsoft that were provided to our campus this past weekend seem to have failed. The failure can look like a computer that is just restarting over and over (aka: rebooting), a blue error screen, or the […]

It was discovered this afternoon that many Windows machines were having difficulty logging onto the MST wireless on campus, possibly since early Saturday.  After extensive investigation, it had been determined to be a server certificate expiration causing failure errors when attempting to connect. The issue has been corrected and connection to MST wireless has been […]

Following abrupt security concerns from earlier today, you may have to reset your campus password and reset your Multi-Factor Authentication (MFA) settings. Please click here to view the instructions to reset your password. You can also reference the UM System’s “Password” web page and click on the “Forgot Password Tool” link for more information. After […]

Following abrupt security concerns from earlier today, you may have to reset your campus password and reset your Multi-Factor Authentication (MFA) settings. If you cannot login, please contact the helpdesk via Chat during work hours and after hours, send an email from an alternate email address to security@mst.edu. Please include your username and we’ll get […]

Microsoft has resolved issues related to authentication to some of their products, including Teams and Outlook. Most Microsoft services should be functioning as expected. Possible degradation of service may still be of concern for users of OneNote, Power BI, and the online Microsoft Office Excel software accessed from https://portal.office.com. Please note that your install of […]

The S&T IT department is aware that some Microsoft services, including Microsoft Teams and Office, are experiencing authentication issues. During this time, some users may be able to gain access to use Microsoft products while others may not. Microsoft engineering teams are investigating. We will post an update to the IT Comms blog when the […]

The S&T IT Department is aware that some customers are having difficulties using Outlook. The errors appear when starting/opening Outlook and indicate licensing issues. We are collaborating with all UM System IT teams to determine the best solution. An update will be provided when the issue is resolved.

The M365 Apps update from Friday night, December 11, may cause your previous Microsoft Office icons and shortcuts to disappear. Because the 2016 version of these software products had security vulnerabilities, it had to be uninstalled. The removal of the older products may have also removed the icons and shortcuts from your computer. Instructions (with […]

All University employees received an email this evening (11/19) that indicates you now have new calling features in Microsoft Teams. This email is legitimate and is a result of a license upgrade with Microsoft. You do not need to report the email as phishing or be concerned.