Author: Brooke Durbin

Network outage planned Thursday (6/17)

Posted by on June 15, 2021

Missouri S&T’s information technology (IT) staff was notified that Rolla Municipal Utilities (RMU) will move fiber optic cable on Rolla’s 16th Street area Thursday, June 17.   The work will cause a network outage in Greek housing on N. Pine north of Rolla’s 16th street. The length of the outage is unknown. The IT department will provide updates on […]

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Windows computers rebooting & related powering on/off issues

Posted by on April 23, 2021

S&T IT is aware of and working on reported issues for some Windows computers after the auto-install updates from Microsoft that were provided to our campus this past weekend seem to have failed. The failure can look like a computer that is just restarting over and over (aka: rebooting), a blue error screen, or the […]

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Computing Learning Center (CLC) software requests

Posted by on April 12, 2021

IT is opening the Computing Learning Center (CLC) software request process for instructors who need specific software packages available in CLCs across campus.    The software request is done via a Google Form. Go to https://forms.gle/HFJDwiErxEnTFyBSA Login with your <userid>@umsystem.edu Google account Follow the instructions on that site Only enter one software per submission. If you […]

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WiFi Outage Resolved

Posted by on April 11, 2021

It was discovered this afternoon that many Windows machines were having difficulty logging onto the MST wireless on campus, possibly since early Saturday.  After extensive investigation, it had been determined to be a server certificate expiration causing failure errors when attempting to connect. The issue has been corrected and connection to MST wireless has been […]

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Microsoft Authentication Reset Needed (updated @ 4:30pm)

Posted by on March 29, 2021

Following abrupt security concerns from earlier today, you may have to reset your campus password and reset your Multi-Factor Authentication (MFA) settings. Please click here to view the instructions to reset your password. You can also reference the UM System’s “Password” web page and click on the “Forgot Password Tool” link for more information. After […]

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Microsoft Authentication Reset Needed

Posted by on March 29, 2021

Following abrupt security concerns from earlier today, you may have to reset your campus password and reset your Multi-Factor Authentication (MFA) settings. If you cannot login, please contact the helpdesk via Chat during work hours and after hours, send an email from an alternate email address to security@mst.edu. Please include your username and we’ll get […]

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Microsoft Authentication for Teams & Outlook Recovered

Posted by on March 15, 2021

Microsoft has resolved issues related to authentication to some of their products, including Teams and Outlook. Most Microsoft services should be functioning as expected. Possible degradation of service may still be of concern for users of OneNote, Power BI, and the online Microsoft Office Excel software accessed from https://portal.office.com. Please note that your install of […]

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Microsoft Authentication Issues

Posted by on March 15, 2021

The S&T IT department is aware that some Microsoft services, including Microsoft Teams and Office, are experiencing authentication issues. During this time, some users may be able to gain access to use Microsoft products while others may not. Microsoft engineering teams are investigating. We will post an update to the IT Comms blog when the […]

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Outlook Licensing Errors

Posted by on January 5, 2021

The S&T IT Department is aware that some customers are having difficulties using Outlook. The errors appear when starting/opening Outlook and indicate licensing issues. We are collaborating with all UM System IT teams to determine the best solution. An update will be provided when the issue is resolved.

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Microsoft Office Icons & Shortcuts

Posted by on December 13, 2020

The M365 Apps update from Friday night, December 11, may cause your previous Microsoft Office icons and shortcuts to disappear. Because the 2016 version of these software products had security vulnerabilities, it had to be uninstalled. The removal of the older products may have also removed the icons and shortcuts from your computer. Instructions (with […]

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