Author: Paige Eissinger

S&T IT Newsletter – January 2022

Posted by on January 19, 2022

Getting started this semester Are you on campus for the first time this spring? IT has several resources to help you navigate the technology tools that are available to you at S&T. If you’re returning to campus and need a refresher or just want to make sure you have the most updated information, we can help you […]

Read More »

VDI HTML access disabled

Posted by on January 18, 2022

Due to a security vulnerability, access to VDI through the web portal has been disabled until further notice. Please use the Desktop Client to access VDI. For instructions on how to install and use the Desktop Client, visit the VDI (Virtual Desktop Infrastructure) page. We will provide updates here as they are available.

Read More »

UPDATE: Access to Joe’SS restored

Posted by on January 18, 2022

Updated 1/18/22 at 10:25am: Access to Joe’SS has been restored. S&T IT is currently investigating a Joe’ss outage . We will provide updates here as they are available.

Read More »

Leave your computer on over the weekend for updates

Posted by on January 14, 2022

Windows updates are planned between 2 a.m. and 6 a.m. Saturday, January 15. Please leave your computer connected to the S&T network and powered on over the weekend. Save your documents and close all applications because your computer will reboot during the update.

Read More »

Upgrade Zoom to the latest version

Posted by on January 12, 2022

For instructions on how to keep Zoom upgraded to the latest version on your computer or mobile device, visit Zoom Support ​If you need help updating Zoom on CLC or Lab computers, please create a ticket to get help from Learning Environments Support.

Read More »

Updated: Incident report from UM IT Systems (Cherwell issues)

Posted by on January 10, 2022

This incident has been resolved (11:23am) Some users are reporting issues with Cherwell. UM IT staff are looking into the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience. We will provide updates here as they are available.

Read More »

UPDATE: Exchange online advisory

Posted by on January 6, 2022

January 18, 2022 at 2:28pm: The Exchange Online encryption service has been restored.  Some users are unable to send encrypted e-mail messages. Microsoft has identified the root issue and is implementing a fix. We will provide updates as they are available.

Read More »

Updates to campus firewall

Posted by on January 4, 2022

IT will be making updates to the campus firewall between 6-7:30am on Wednesday, January 5. Users may experience momentary internet outages during the maintenance window.

Read More »

Marco printer support services

Posted by on December 21, 2021

Vendor support services from the Marco Support Desk will be unavailable on Thursday, December 23. Their offices are closed for the holidays. Please contact the Marco office for emergency printer support on Thursday.

Read More »

Leave your computer on over the weekend for Windows Updates

Posted by on December 17, 2021

Windows updates are planned between 2 a.m. and 6 a.m. Saturday, December 18. Please leave your computer connected to the S&T network and powered on over the weekend. Save your documents and close all applications because your computer will reboot during the update.

Read More »