Author: Janet Carroll

Email Ticket Creation Has Been Restored

Posted by on October 22, 2021

The error creating new Cherwell tickets by emailing ithelp@mst.edu has been corrected and the service is restored.Visit https://it.mst.edu/help-desk/ to open a chat or send an email to ithelp@mst.edu or call the IT Help Desk at 573-341-4357 to report technical issues to IT.

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Errors Creating IT Tickets Submitted via IThelp@mst.edu

Posted by on October 19, 2021

Tickets submitted via IThelp@mst.edu are not being created at this time.  Updates are being made to existing tickets when replying to an email. Visit https://it.mst.edu/help-desk/ to open a chat or call the IT Help Desk at 573-341-4357 to report problems to IT.  An update will be provided when service is restored.

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Printing Services Restored

Posted by on September 24, 2021

Some campus computers were unable to print to printers on the campus network. Printing services have been restored and IT staff are monitoring the situation.

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Partial Outage of S&T Phone System

Posted by on September 17, 2021

On Friday, September 17, from approximately 5:10 to 5:40pm CST, the S&T campus experienced a partial outage of the S&T phone system. Service has been fully restored and technicians are monitoring the situation.

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Leave your computer on this weekend for updates

Posted by on July 14, 2021

Windows updates are planned between midnight Friday, July 16, and 6 a.m. Saturday, July 17. Please leave your computer connected to the S&T network and powered on over the weekend. Save your documents and close all applications because your computer will reboot during the update.

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Leave your computer on tonight for urgent updates

Posted by on July 7, 2021

Windows emergency security updates are planned tonight (Wednesday, July 7) beginning at 11 p.m. Please leave your computer connected to the S&T network and powered on overnight. Save your documents and close all applications running because your computer will reboot during the update.

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Retirement reception planned for Richard Altheide

Posted by on June 28, 2021

Join friends and colleagues in celebrating the retirement of Richard Altheide at a drop-in reception 2-4 p.m. Wednesday, June 30, in Room E101 of the Phelps Health Annex Building. The annex is located at 1100 West 10th Street. Altheide, an IT network systems analyst-architect at S&T, has served S&T for 37 years. Early in his […]

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