Author: Jasmina Mehanovic

Web Server Issues Reported

Posted by on January 25, 2022

We have seen reports at 9:15 a.m. of web server issues but they were quickly resolved. If you see any inconsistencies with the use of any S&T websites contact the Help Desk via phone or chat. HD Phone: 573-341-4357 |  See updated phone hours>>HD Chat: https://it.mst.edu/help-desk/ | Monday – Friday: 8am – 5pm

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IT Help Desk Walk-In Closed on Thursday, January 6

Posted by on January 6, 2022

The IT Help Desk walk-in service at Curtis Laws Wilson Library is closed today due to weather. Help is still available via phone or chat, see contact information below. Phone: (573)341-4357 | See updated phone hours>>Chat: https://it.mst.edu/help-desk/ | Chat hours: Monday – Friday, 8am – 5pm

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Multiple Vulnerabilities in Google Chrome, Updates Strongly Encouraged

Posted by on January 5, 2022

We strongly encourage you to update your Chrome browser on all campus and personal computers and devices before you continue using the web. Google has released a new update for Chrome the includes 37 new security fixes, including an undisclosed critical vulnerability. Visit Google’s Help page to learn how to Update Google Chrome. Want more information about security? […]

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Recent Outage of Campus Services

Posted by on December 15, 2021

There was a recent outage of AWS earlier this morning that affected some campus services. AWS confirms the issue is resolved. Campus services should be back up and running. AWS status page: https://status.aws.amazon.com/

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Brief Shibboleth Outage

Posted by on November 17, 2021

We experienced a brief Shibboleth outage earlier. The service should be back up and running.

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Joe’SS Scheduled Maintenance Notice

Posted by on November 16, 2021

You will see a notice at the top of the Joe’SS login screen with information about the new updates scheduled for this weekend. Due to the updates, there will be a maintenance window where Joe’SS will not be available until the updates are complete. Outage/Maintenance Duration: 1 day (November 20th, 10am through November 21st, 10am)

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UPDATE – AT&T Phone Calling Outage

Posted by on November 12, 2021

ISSUE HAS BEEN RESOLVED – 11/12 at 3:48 PM We have received reports that AT&T phones are having trouble dialing campus numbers. This may disrupt some phone services across S&T campus. IT Staff have been notified that AT&T is aware of the outage and is looking into the issue.  

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Eduroam Maintenance Notice

Posted by on November 9, 2021

Eduroam will be under maintenance on Thursday, Nov. 11th, from 12pm to 2pm. There may be authentication problems during the maintenance window.

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CLC Software Requests are Available for Spring 2022

Posted by on November 4, 2021

The computing learning center (CLC) software request process is available for instructors who need new and specific software packages available in CLCs across campus.  Please note that open requests are only for new software so licensing can be obtained on time. The software request is done via Google Forms as follows: Go to https://forms.gle/7oPJDEsqiocM3Via8  Log […]

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SMS for Two-Factor Authentication/MFA is down

Posted by on October 27, 2021

THE ISSUE HAS BEEN RESOLVED – 9:48 AM We have received a status report from UM IT Systems that text message/SMS for MFA is down. A resolution timeframe is not provided, however, we will update this post when the status of this issue changes to resolved on UM IT Systems status page. Below is UM […]

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