Author: Jasmina Mehanovic

UM Service Outage

Posted by on October 22, 2021

UM is experiencing a network outage that has affected some services S&T uses such as Joes’s and the Help Desk phone line (573-341-4357). There may be more services affected as UM is currently working to restore their network and bring those services back up. 

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Possible Service Outage

Posted by on October 4, 2021

We are receiving reports of global services that are experiencing outages. Those outages may affect some of our campus services. Technicians are aware and are monitoring the issue. Possible campus services affected for some individuals: Cherwell AIMS (https://accounts.umsystem.edu/) Zoom Please visit DownDetector to see the global services that are reporting outages: https://downdetector.com/.

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Printing Service Outage

Posted by on September 24, 2021

We are experiencing intermittent issues with the printing servers. We received reports that some individuals cannot print or add their campus printers on their computers across the S&T campus. Our technicians are aware and are investigating the issue.

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Brief Campus-Wide Network Outage

Posted by on August 30, 2021

We experienced a brief campus-wide network outage. Our engineers are working with MOREnet in investigating the issue. At the moment all network services are restored and are stable.

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IT Services Outage

Posted by on August 20, 2021

We have experienced an outage with several IT Services. The services should be recovered shortly as technicians are monitoring the issue.

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External email tagging banner added to your email

Posted by on August 5, 2021

As part of the University of Missouri System effort to reduce phishing and other email scams, a banner called email tagging will be added to the top of email messages that originate outside of our organization starting today (Thursday, August 5th).  This will provide a visual indicator that the message was not sent from a […]

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File Service Outage – Restored

Posted by on July 29, 2021

This morning IT experienced an outage with various DFS file services. The services that were affected were S and departmental drives, you might have noticed a brief moment where it was inaccessible. Those services have been rebooted and restored.

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Changes planned to virtual desktop infrastructure

Posted by on July 28, 2021

On Monday, Aug. 2, the information technology team will remove the virtual desktop infrastructure (VDI) pools that were created for COVID-19 remote access. The VDI pools that were available prior to this time will remain, including the General Access pool and LabVIEW pool.  If you are using software that was made available due to COVID, […]

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The Desktop Enhancement Program has been restored

Posted by on July 20, 2021

Missouri S&T’s desktop enhancement program has been restored with new guidelines, effective July 1. The information technology (IT) staff will work with departments to replace the oldest desktop enhancement computers in our system first.   To ensure efficient coordination with departments, the IT asset management team will reach out to department chairs to identify additional contacts. […]

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SecureAuth Decommission Changes

Posted by on June 28, 2021

The SecureAuth password tool will be decommissioned on June 30th, 2021. Many applications have already been migrated to Microsoft Azure Authentication, however now all the remaining applications that are using SecureAuth for authentication will be transferred to Microsoft Azure Authentication by June 29th, 2021. This update will mainly impact new students/employees as they get set […]

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