New Help Desk Ticketing System is Coming

S&T and UM System will be implementing a new IT Service Management tool on October 15, 2018.  The new tool, Cherwell is replacing Remedy and will continue to provide self-service access. If you currently have data stored in our Remedy System, please take the time now to export or copy any data that you may…

Windows Critical Updates

Windows Critical Updates will take place this Saturday, September 22, 2018 between the hours of 00:01 AM and 6:00 AM. Please leave your computer connected to the S&T network and powered on over the weekend. Save and/or close any applications running as your computer will reboot during the update. For questions, please contact the IT Help Desk…

Shibboleth Login

Friday, September 14, 2018, Shibboleth is experiencing intermittent connectivity issues.   This is affecting logins to Services as Canvas and UM Web Applications.  UM System is investigating the issue. If you have questions, please contact the IT Help Desk by calling 573-341-4357 (HELP), visiting the IT Help Desk on the first floor of the Curtis…

AppsAnywhere

Have you found yourself in a campus CLC only to discover the software you need is not installed in there? AppsAnywhere is a new service that allows S&T faculty, students and staff to access and run S&T provided software from any CLC computer on campus.  AppsAnywhere has been used as a pilot in three CLC’s…

S&T Planned Network Outage – Castleman Hall

S&T Network Services will experience a brief 30 minute outage on Monday, August 6, 2018 starting at 10:30 AM in Castleman Hall.  The network outage is due to a network upgrade. If you have questions, please contact the IT Help Desk by calling 573-341-4357 (HELP), visiting the IT Help Desk on the first floor of…

S&T Wireless Network Testing

S&T Network Services will be testing the Wireless Network Access Controls Thursday afternoon, Friday and Monday August 2, 2018 through August 6th, 2018.  Wireless users may be required to re-authenticate to their wireless devices when connecting to the MST and MST-Guest wireless networks. Wireless Network users should ensure that OS updates have been installed and…

S&T Network Outage

Tuesday, May 22, 2018 at approximately 3:25 AM the S&T campus experienced a complete network outage.  S&T Network Engineers fully restored network services at 5:40 AM. If you have questions, please contact the IT Help Desk by calling 573-341-4357 (HELP), visiting the IT Help Desk on the first floor of the Curtis Laws Wilson Library,…

S&T Google Chrome Update Needed

March 7, 2018, if you are a Google Chrome user, Google chrome should be updated as soon as possible to correct a number of vulnerabilities to your computer system. To update, simply click on the three vertical dots in the upper right hand corner of Chrome.  Select Help, then About Google Chrome and the update…