UPDATE: Exchange online advisory

January 18, 2022 at 2:28pm: The Exchange Online encryption service has been restored.  Some users are unable to send encrypted e-mail messages. Microsoft has identified the root issue and is implementing a fix. We will provide updates as they are available….

IT Help Desk Walk-In Closed on Thursday, January 6

The IT Help Desk walk-in service at Curtis Laws Wilson Library is closed today due to weather. Help is still available via phone or chat, see contact information below. Phone: (573)341-4357 | See updated phone hours>>Chat: https://it.mst.edu/help-desk/ | Chat hours: Monday – Friday, 8am – 5pm…

Multiple Vulnerabilities in Google Chrome, Updates Strongly Encouraged

We strongly encourage you to update your Chrome browser on all campus and personal computers and devices before you continue using the web. Google has released a new update for Chrome the includes 37 new security fixes, including an undisclosed critical vulnerability. Visit Google’s Help page to learn how to Update Google Chrome. Want more information about security?…

Updates to campus firewall

IT will be making updates to the campus firewall between 6-7:30am on Wednesday, January 5. Users may experience momentary internet outages during the maintenance window….

Marco printer support services

Vendor support services from the Marco Support Desk will be unavailable on Thursday, December 23. Their offices are closed for the holidays. Please contact the Marco office for emergency printer support on Thursday….

Recent Outage of Campus Services

There was a recent outage of AWS earlier this morning that affected some campus services. AWS confirms the issue is resolved. Campus services should be back up and running. AWS status page: https://status.aws.amazon.com/…

UPDATED: Canvas LMS may be slow or not working

Dec. 8, 7:46am CST: This service is fully operational. If you experience problems please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours. ORIGINAL POST: UM IT Systems has reported that Amazon Web Services (AWS) outage may be causing slowness or outages with the Canvas LMS….

UPDATED: Shibboleth login is down

Dec. 1, 5:58pm CST: This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours. Shibboleth login and access is down. Any program or software that utilizes Shibboleth for login is not allowing users to gain access to work within the product…

UPDATED: Email Service Spam Filtering

Dec. 1, 10:28am CST: This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours. Due to recent changes in Microsoft’s Spam Filtering, email messages that normally would not have been flagged as spam or junk may now be misidentified…