S&T IT Newsletter – January 2022

Posted by on January 19, 2022

Getting started this semester Are you on campus for the first time this spring? IT has several resources to help you navigate the technology tools that are available to you at S&T. If you’re returning to campus and need a refresher or just want to make sure you have the most updated information, we can help you […]

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VDI HTML access disabled

Posted by on January 18, 2022

Due to a security vulnerability, access to VDI through the web portal has been disabled until further notice. Please use the Desktop Client to access VDI. For instructions on how to install and use the Desktop Client, visit the VDI (Virtual Desktop Infrastructure) page. We will provide updates here as they are available.

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UPDATE: Access to Joe’SS restored

Posted by on January 18, 2022

Updated 1/18/22 at 10:25am: Access to Joe’SS has been restored. S&T IT is currently investigating a Joe’ss outage . We will provide updates here as they are available.

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Leave your computer on over the weekend for updates

Posted by on January 14, 2022

Windows updates are planned between 2 a.m. and 6 a.m. Saturday, January 15. Please leave your computer connected to the S&T network and powered on over the weekend. Save your documents and close all applications because your computer will reboot during the update.

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Upgrade Zoom to the latest version

Posted by on January 12, 2022

For instructions on how to keep Zoom upgraded to the latest version on your computer or mobile device, visit Zoom Support ​If you need help updating Zoom on CLC or Lab computers, please create a ticket to get help from Learning Environments Support.

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Updated: Incident report from UM IT Systems (Cherwell issues)

Posted by on January 10, 2022

This incident has been resolved (11:23am) Some users are reporting issues with Cherwell. UM IT staff are looking into the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience. We will provide updates here as they are available.

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UPDATE: Exchange online advisory

Posted by on January 6, 2022

January 18, 2022 at 2:28pm: The Exchange Online encryption service has been restored.  Some users are unable to send encrypted e-mail messages. Microsoft has identified the root issue and is implementing a fix. We will provide updates as they are available.

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IT Help Desk Walk-In Closed on Thursday, January 6

Posted by on January 6, 2022

The IT Help Desk walk-in service at Curtis Laws Wilson Library is closed today due to weather. Help is still available via phone or chat, see contact information below. Phone: (573)341-4357 | See updated phone hours>>Chat: https://it.mst.edu/help-desk/ | Chat hours: Monday – Friday, 8am – 5pm

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Multiple Vulnerabilities in Google Chrome, Updates Strongly Encouraged

Posted by on January 5, 2022

We strongly encourage you to update your Chrome browser on all campus and personal computers and devices before you continue using the web. Google has released a new update for Chrome the includes 37 new security fixes, including an undisclosed critical vulnerability. Visit Google’s Help page to learn how to Update Google Chrome. Want more information about security? […]

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Updates to campus firewall

Posted by on January 4, 2022

IT will be making updates to the campus firewall between 6-7:30am on Wednesday, January 5. Users may experience momentary internet outages during the maintenance window.

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