Evoko Room Managers down

Posted by on February 23, 2021

The Evoko Room Managers for reserving conference rooms are currently down. IT is working on a solution at this time and plans to have them operational again as soon as possible.

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Potential E-Mail Delays

Posted by on February 22, 2021

The Exchange Messaging team has been notified by Cisco that two cloud based IronPort appliances are currently queuing up DoIT mail for any messages sent thru those servers. We believe there are currently just over 100,000 messages queued up for delivery. Cisco support and their engineers are currently investigating the issue. However, at this time […]

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Help Desk Live Chat service restored

Posted by on February 17, 2021

Help Desk Live Chat services at it.mst.edu/help-desk have been restored.

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Help Desk Live Chat outage 2/17

Posted by on February 17, 2021

The Help Desk Live Chat is not working at this time. A fix is being worked on, but until the service is restored please call 573-341-4357 for support. Update 2:02 PM : Service has been restored

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Help Desk Walk In unavailable 2/17

Posted by on February 17, 2021

Due to impacts from ongoing weather conditions the walk-in service at the Help Desk will not be open, Wednesday 2/17.  Please continue to submit tickets through the Cherwell online portal or request assistance through our chat system at https://helpdesk.mst.edu.

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Help Desk Live Chat service restored

Posted by on February 16, 2021

Help Desk Live Chat services at it.mst.edu/help-desk have been restored.

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Help Desk Live Chat outage 2/16

Posted by on February 16, 2021

The Help Desk Live Chat is not working at this time. A fix is being worked on, but until the service is restored please call 573-341-4357 for support. Update 1:30PM: Service is restored

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Software upgrades planned Feb. 22

Posted by on February 15, 2021

The network software upgrade previously scheduled for Feb. 8 and Feb. 15 has been rescheduled for Monday, Feb. 22.    In order to upgrade software, the S&T core campus network will experience multiple brief service interruptions between 10 p.m. Monday, Feb. 22, and 6 a.m. Tuesday, Feb. 123. All network services will be down on the S&T […]

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HelpDesk Walk In unavailable 2/15

Posted by on February 15, 2021

Due to impacts from ongoing weather conditions the walk-in service at the Help Desk will not be open, Monday, 2/15/21.  Please continue to submit tickets through the Cherwell online portal or request assistance through our chat system at https://helpdesk.mst.edu.

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Upgrade software on NTP master clock server

Posted by on February 11, 2021

The software on the SecureSync NTP stratum 1 appliance from 5.8.3 to 5.9.1 was upgraded on 2/11/2021 to fix security vulnerabilities.

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