Computing Learning Center (CLC) software requests

Posted by on April 12, 2021

IT is opening the Computing Learning Center (CLC) software request process for instructors who need specific software packages available in CLCs across campus.    The software request is done via a Google Form. Go to https://forms.gle/HFJDwiErxEnTFyBSA Login with your <userid>@umsystem.edu Google account Follow the instructions on that site Only enter one software per submission. If you […]

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Windows computers rebooting & related powering on/off issues

Posted by on April 23, 2021

S&T IT is aware of and working on reported issues for some Windows computers after the auto-install updates from Microsoft that were provided to our campus this past weekend seem to have failed. The failure can look like a computer that is just restarting over and over (aka: rebooting), a blue error screen, or the […]

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IT Newsletter 4-12

Posted by on April 12, 2021

Service Updates Benefits of the Intercampus Network Updates Implemented on April 3 The Intercampus network (ICN) is the critical high speed reliable data network that connects all four campuses.  Internet 1 (I1) network provides the local campus internet services that everyone in the campus community uses on a daily basis.  All students, faculty and staff […]

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WiFi Outage Resolved

Posted by on April 11, 2021

It was discovered this afternoon that many Windows machines were having difficulty logging onto the MST wireless on campus, possibly since early Saturday.  After extensive investigation, it had been determined to be a server certificate expiration causing failure errors when attempting to connect. The issue has been corrected and connection to MST wireless has been […]

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Radius Service Certificate Update

Posted by on April 5, 2021

IT will be replacing the Radius Server certificates on 4/6/2021 before 7:00am. The Radius Servers authenticate users to use the wireless network on campus. Mobile devices will prompt users to accept the new certificates after the update, and laptops should automatically accept the new certificates. The servers are scheduled to be replaced in the summer, […]

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Microsoft Authentication Reset Needed (updated @ 4:30pm)

Posted by on March 29, 2021

Following abrupt security concerns from earlier today, you may have to reset your campus password and reset your Multi-Factor Authentication (MFA) settings. Please click here to view the instructions to reset your password. You can also reference the UM System’s “Password” web page and click on the “Forgot Password Tool” link for more information. After […]

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Microsoft Authentication Reset Needed

Posted by on March 29, 2021

Following abrupt security concerns from earlier today, you may have to reset your campus password and reset your Multi-Factor Authentication (MFA) settings. If you cannot login, please contact the helpdesk via Chat during work hours and after hours, send an email from an alternate email address to security@mst.edu. Please include your username and we’ll get […]

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Network Outages planned in Bertelsmeyer, Castleman, Diversity House

Posted by on March 23, 2021

Beterlsmeyer Outage The S&T information technology (IT) networking team will replace network equipment in Bertelsmeyer Hall on Thursday, March 25, to repair the damage caused by a water leak. Even though Bertelsmeyer will have generator power during the work being done by the City of Rolla, there will be brief network outages throughout the day […]

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Install new certificates on radius servers

Posted by on March 22, 2021

Tuesday April 6, request new certificates. Validate they are ready to deployon April 7. Deploy on radius servers. Will only affect people attempting to login the second or two the certificateschange. Will not affect current authenticated users.

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Microsoft Authentication Issues Resolved

Posted by on March 16, 2021

All authentication issues have been resolved after overnight efforts by Microsoft engineers. Microsoft Teams, Outlook, PowerBI and online Office products are fully functioning and accessible.

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