Category: Campus Updates

Appears on Comms Homepage and IT Homepage

Shibboleth login is down

Shibboleth login and access is down. Any program or software that utilizes Shibboleth for login – which includes all Canvas and all PeopleSoft products among many others – is not allowing users to gain access and work within the product or software. The issue is being investigated and update will be provided when the issue…

[Sticky] Planned Network Outage April 3rd

The Network Infrastructure team will be working with MOREnet, upgrading the core campus network on Saturday, April 3rd starting at 7:00am.  The work is expected to last the entire day.  All network services, including Wifi and Ethernet will not be accessible.  These upgrades are significant and are required by all UM System campuses.  This interruption…

Evoko Room Managers down

The Evoko Room Managers for reserving conference rooms are currently down. IT is working on a solution at this time and plans to have them operational again as soon as possible….

Potential E-Mail Delays

The Exchange Messaging team has been notified by Cisco that two cloud based IronPort appliances are currently queuing up DoIT mail for any messages sent thru those servers. We believe there are currently just over 100,000 messages queued up for delivery. Cisco support and their engineers are currently investigating the issue. However, at this time…

Help Desk Live Chat outage 2/17

The Help Desk Live Chat is not working at this time. A fix is being worked on, but until the service is restored please call 573-341-4357 for support. Update 2:02 PM : Service has been restored…

Help Desk Walk In unavailable 2/17

Due to impacts from ongoing weather conditions the walk-in service at the Help Desk will not be open, Wednesday 2/17.  Please continue to submit tickets through the Cherwell online portal or request assistance through our chat system at https://helpdesk.mst.edu….