Updated 2-22-22 at 2:57pm: The incident has been resolved and no further monitoring is necessary.
Updated 2-2-22 at 1:09pm: This has been resolved but UM IT Systems will continue to monitor login issues.
Original post: Some users may receive an authentication error when attempting to login to Cherwell. Trying to login again is usually successful. UM It Systems is aware of the issue and is investigating.
We will provide updates as information becomes available.