HomeHelp Desk Ticketing System Upgrade July 16-July 18 Help Desk Ticketing System Upgrade July 16-July 18 Author By Durbin, Brooke M. Publication date July 16, 2021 Categories: Campus Updates Starting at 9:00 PM Friday, July 16 through 5:00 PM Sunday, July 18, we will be upgrading the Help Desk ticketing system. During this time, users will not be able to use the S&T Self-Service Portal to create tickets.