Due to maintenance work in the library, the walk-in service at the Help Desk will not be open, Friday 6/14. Please continue to submit tickets through the Cherwell online portal or request assistance through our chat system at https://helpdesk.mst.edu….
Category: Uncategorized
Changes to MATLAB & Simulink Access
What is Happening? Missouri S&T is transitioning to a site license for MATLAB & Simulink by MathWorks thanks to the collaborative efforts of the UM System. This transition provides all Missouri S&T students, faculty, and staff with access to MATLAB & Simulink on campus and personal devices. Everyone also now has access to MathWorks online…
IT encourages faculty and staff to regularly back-up your data
IT encourages faculty and staff to regularly back-up your data using one of the storage locations available for you. Two options approved and recommended by IT are OneDrive and an encrypted external USB drive. Both options meet the requirements of all DCL levels (DCL1-4). By using One-Drive, your data is stored in the cloud and…
MacOS Security Updates
Beginning today, Friday, March, 8, Missouri S&T IT is pushing out mandatory security updates for MacOS Sonoma, Ventura, and Monterey on JAMF-enabled machines. MacOS Monterey 12.7.4, Ventura 13.6.5, and Sonoma 14.4 address multiple major security flaws, and it is highly recommended that faculty and staff update at their earliest convenience. Mac users on JAMF-enabled machines will begin seeing…
Miner Village network outage planned for Saturday morning, Sept. 16
Planned fiber cable work near Miner Village will result in a complete network outage for the residential complex on Saturday morning, September 16. The outage will start around 6:30 am and is expected to last 4 to 5 hours….
Phone service affected by provider issues
All calls to Fidelity phones are resulting in no connection or a fast busy signal, which affects the S&T campus and Rolla. Fidelity has been notified and S&T’s information technology (IT) team is working on the problem. An estimated time of restoration has not been established. Visit status.mst.edu for IT updates….
Google Chrome update scheduled for June 9th
To address a security vulnerability with Google Chrome that is actively being exploited, S&T IT will be pushing out to all campus computers the rare emergency security update provided by Google on June 9, at 11:00 am. We do not anticipate any issues to result from this update. Please contact the S&T IT Help Desk…
RESTORED: Office phones impacted by service provider issues
Update: S&T IT has been notified that Fidelity has fixed the issues and phone services are now fully restored. S&T IT has received reports that off campus phone numbers cannot reach campus phone numbers. The service provider, Fidelity, has confirmed the issue and is working on a solution….